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Business support system
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#	Item
121	Integration of location-based services for Field support in CRM J. A. Bañares1, P. Álvarez, O. Cantán, P. Fernández, M. Casanovas, P. R. Muro-Medrano Department of Computer Science and System Engineering University o Add to Reading List Source URL: itcnt05.itc.nl Language: English - Date: 2005-02-02 17:00:00 Geographic information system Customer relationship management ECRM Application server Location-based service Esri Marketing Business Technology
122	In Europe, efforts are being made to promote a datadriven economy that will contribute to the well-being of citizens as well as to new business opportunities and more innovative public services. Big Data in the European Add to Reading List Source URL: www.biblacad.ro Language: English - Date: 2015-01-05 02:52:56 Data management Formal sciences Decision theory Information systems Analytics Decision support system ADAPA Big data OpenForum Europe Business intelligence Technology Science
123	Kumamoto City Cluster target areas Businesses related to food, semiconductor, transport machinery, medical products, environment, and distribution Support system for entry into Kumamoto City  One-stop service business Add to Reading List Source URL: www.kyushu.meti.go.jp Language: English - Date: 2015-03-31 01:33:17 Taxation Geography of Japan Kumamoto Kumamoto Public finance Subsidies
124	POS International, Inc. Support Bulletin: Instructions for Paying AP invoice with Credit card on Windows 2000, NT, or XP Credit Card setup: 1. Set up credit card Company as a vendor. (for check cutting purposes) 2. Set u Add to Reading List Source URL: www.posintl.com Language: English - Date: 2009-02-20 04:40:09 Software Microsoft Windows Printer Typography Invoice Start menu Windows Debits and credits Business System software Office equipment
125	CASE STUDY EAT’N PARK HOSPITALITY GROUP ASSURING SECURITY AND BETTER CUSTOMER SUPPORT FOR EVERY ENVIRONMENT Eat’n Park Hospitality Group, founded in 1949, began in Pittsburgh’s South Hills with the business model Add to Reading List Source URL: www.bomgar.com Language: English - Date: 2013-11-04 17:26:55 Computing Remote administration software Bomgar Networking hardware Help desk Computer network security Computer security X Window System Technical support Software Remote desktop System software
126	Add Guidance and Workflow within Zendesk to Ensure Efficient Ticket Resolution Are your technical support agents being expected to solve complicated support tickets without being equipped with the right knowledge at the Add to Reading List Source URL: www.jacada.com Language: English - Date: 2014-11-06 13:39:13 Business Software Computing Jacada Tickets Issue tracking system
127	Since deploying the Novo Customer Support Suite ….’The [IT] department is running much better”. In addition, hospital staff can find their own answers in the knowledge base, talking a Add to Reading List Source URL: www.novosolutions.com Language: English - Date: 2012-09-05 09:35:39 Business Computing Business software Groupware Collaboration Issue tracking system Customer support Technical support Email Help desk Marketing Customer experience management
128	PASSUR INTEGRATED TRAFFIC MANAGEMENT FACT SHEET Add to Reading List Source URL: www.passur.com Language: English - Date: 2011-04-11 12:39:55 Business Science Data analysis Insurance Predictive analytics Decision support system Data mining US Airways Analytics Business intelligence Formal sciences Statistics
129	Galapagos KM Initiative Background Notes Add to Reading List Source URL: www.galapagos.org Language: English - Date: 2012-04-13 08:35:00 Management Business Decision support system Ecosystem management Spatial Decision Support System Knowledge management Resource consumption accounting Management information system Information systems Decision theory Information science
130	case study Tower Life US Insurance Company Enhances Efficiency and Provides a Higher Level of Customer Support Add to Reading List Source URL: www.zeacom.com Language: English - Date: 2012-01-11 21:51:37 Civil Service Retirement System Interactive voice response Zeacom Call centre Voice-mail Business telephone system Unified communications Skills-based routing Telephony Electronic engineering Computer telephony integration

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